ACHHNANI, Bhumika; GARG, Priyanka. A Comparative Study of Service Quality of Two Major Multiplexes in Rajkot: Application of Servqual Model. SFIMAR Research Review, [S. l.], v. 9, n. 2, p. 3–9, 2016. Disponível em: https://sfimar.srels.org/index.php/srr/article/view/86443. Acesso em: 28 jan. 2026.